Política de reembolso

BELARI

RETURN POLICY&nsbp;;PLEASE NOTE THAT WE DO NOT OFFER FREE RETURNS; FEES APPLY.

Can I return my order? Yes, you can. If you are not satisfied with the items you ordered, you have the option to return them within 14 days of receipt.

In this case, the order must meet the following conditions:

1. The order still contains all the appropriate parts and components, and the packaging has arrived exactly as it was when the product was shipped.

2. Normal wear and tear on the product is evident; damage due to careless handling is excluded.

3. Products for which hygiene is important have been thoroughly cleaned before

the return process begins.

4. The product was found to be defective immediately upon receipt.

5. We reserve the right to charge the customer for shipping costs.

6. The return will be processed within 7 business days, and if the conditions are met, the refund will be officially processed within this period.

*We reserve the right to refuse returned items if we suspect that the items have been used or damaged through no fault of ours.

How can I return my order? If your order meets the above conditions, you must follow these steps to initiate the return process.

-Send an email to: belaricollection@gmail.com.  Make sure the email includes the following:

-Order number

-Reason for the return request

-Photo of the product if it is broken

-Customer’s first and last name

-Customer’s address

We will then contact you and provide the return address. Never send the return to the sender; we will send you the correct address after you request it.

You, the customer, are responsible for the shipping costs associated with returning the product. The consumer has the right to cancel the purchase in accordance with the following provision if the consumer is a natural person entering into a legal transaction for purposes that are not predominantly related to their business or professional activity:

A. CANCELLATION CONDITIONS

Right of Cancellation

The cancellation period is 14 days from the day on which you or a third party designated by you, other than the carrier, received or accepted the last item.

Since we operate a fully automated system, orders are processed as soon as they are placed. Therefore, we cannot halt the shipping process until delivery, so a refund upon receipt of the goods is not possible.

To exercise your right of withdrawal, you must inform BELARI of your decision to withdraw from this contract by means of a clear statement (e.g., via email). The withdrawal is effective once we have received the goods.

The costs of returning the goods shall be borne by the buyer.

Tracking for Shipments in Transit

Since our products are shipped from Asia, there may be longer transit times over which we have no control. If the products are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them. Of course, you may inform us in advance of your cancellation.

To ensure the fastest possible return, we ask that you send us a shipping confirmation.

Consequences of Withdrawal If you withdraw from this contract, we must refund all payments we have received from you, excluding delivery costs  (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day we receive notice of your withdrawal from this contract and receipt of the goods. For this refund, we will use the same payment method you used for the original transaction , unless we expressly agree otherwise with you; under no circumstances will you be charged any fees for this refund.

 

1.

** ALL RETURNS MUST BE SHIPPED TO OUR CENTRAL WAREHOUSE IN ASIA AT THE CUSTOMER'S EXPENSE

RETURN POLICY:

The consumer has 14 calendar days from receipt of the product to exercise their right of withdrawal, without needing to justify their decision. The direct costs associated with returning the product will be borne by the customer. The product must be returned in proper condition, having been used only to the extent necessary to verify its nature, characteristics, or functionality. The company may withhold the refund until it receives the product or until the customer provides valid proof of its return. In the event of depreciation due to misuse, damage, excessive handling, or the absence of original accessories, labels, documentation, or components, the corresponding loss in value may be deducted from the refund.

 

EXCEPTIONS:

The right of withdrawal does not apply in cases legally excluded, including, but not limited to, products made to the customer’s specifications or clearly personalized; products that are liable to deteriorate or expire rapidly; sealed products that are not suitable for return for health or hygiene reasons and that have been unsealed after delivery; products that, after delivery and due to their nature, have become inseparably mixed with other goods; sealed recordings, software, or digital products that have been unsealed; digital content not supplied on a tangible medium when performance has begun with the customer’s express consent and acknowledgment of the loss of the right of withdrawal; services fully performed with the customer’s prior express consent and knowledge of the loss of the right once the service has been provided; as well as the other cases provided for in applicable regulations